Frequently Asked Questions

You can order directly through aliselectronic.com or contact us through WhatsApp at +96171596949. Send the product name, quantity, and delivery location.

An account is required to complete an order on the website, and it also lets you view your order history and save delivery information. If you prefer to order without an account, send us your request through WhatsApp.

We currently accept:

• Cash on delivery
• Cash at store pickup

Prices are shown in US dollars unless stated otherwise. Availability and pricing are confirmed before dispatch when stock or supplier costs change.

Yes. Contact us for bulk quantities, school orders, laboratory supplies, workshop requirements, or B2B purchasing.

Send us the board or device model, operating voltage, project objective, and required component. We will help you identify a suitable available option.

Product appearance, board color, packaging, or manufacturer markings may vary between suppliers while the main model and function remain the same.

We clearly identify known brands and product models whenever that information is available. Contact us before ordering if you require a specific manufacturer, version, or origin.

Yes. Send us your component list or project requirements, and we can help identify relevant available boards, sensors, displays, motors, drivers, power modules, and accessories.

We help with product selection and identifying suitable components for your project. For anything beyond that, contact us with your requirements and we will confirm what we can support before you order.

Availability is shown on the website where possible. For urgent orders or larger quantities, contact us through WhatsApp before placing the order.

We will contact you before dispatch and offer one of these options:

• Wait for restocking
• Select a suitable alternative
• Remove the item from the order
• Receive a refund where payment was already completed

Products may be reserved only after confirmation from our team. The reservation period is confirmed with you at the time of the reservation.

Yes, Ali's Electronic delivers eligible orders across Lebanon. Delivery time and fees depend on the destination, order size, and courier availability.

Delivery usually takes 1–2 business days in Beirut and Mount Lebanon and 2–3 business days in North Lebanon, South Lebanon and the Bekaa. The expected timeframe is confirmed with you when your order is confirmed.

Home delivery costs $3 in Beirut and nearby areas and $5 elsewhere in Lebanon. Store pickup is free. The final fee is confirmed before dispatch.

Yes, when store pickup is available. Please wait for confirmation that the order is ready before visiting.

Check the package and the visible product condition upon delivery, and report missing, damaged, or incorrect items immediately.

Contact us within 48 hours of delivery with:

• Order number
• Product name
• Clear photos or video
• Description of the issue

Unused products can be returned within 14 days of delivery if they remain in their original condition and packaging, with proof of purchase. Installed, soldered, programmed, modified, electrically damaged, or incorrectly connected components may not be returnable. Eligibility is confirmed after inspection.

Products are supplied in their original received condition. If you need a specific module checked before dispatch, contact us before ordering.

Warranty coverage varies by product and supplier. Contact us before purchasing if warranty coverage is important for your order.

Yes. Ali's Electronic can prepare quotations and supply component lists for educational, technical, repair, laboratory, and business requirements.

Yes. Send the required product names, quantities, company or institution name, and contact information.

You can reach us through any of these channels:

• Phone and WhatsApp: +96171596949
• Website: aliselectronic.com
• Email: [email protected]
• Social media: @aliselectronics